Privacy Policy

At Elegant Vogue HK, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect the following information:

Personal Information

Full name
Email address
Shipping and billing address
Phone number
Payment information
Order details

Automatically Collected Information

When you browse our website, we may collect:

IP address
Browser type
Device information
Pages visited
Website usage data
Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Communicate with you about your purchases
Improve our website and shopping experience
Send updates, promotions, and offers (if you subscribe)
Prevent fraud and maintain website security

3. Payment Information

All payments are processed securely through trusted third-party payment providers.

Elegant Vogue HK does not store your complete credit card or payment details.

Payment providers may collect and process your information according to their own privacy policies.

4. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

Remember your preferences
Understand how visitors use our website
Improve website performance
Provide relevant content and advertisements

You can disable cookies through your browser settings, but some features of our website may not function properly.

5. Sharing Your Information

We may share your information with trusted third parties only when necessary, including:

Payment processors
Shipping and delivery providers
Website hosting and technology providers
Marketing and analytics services

We do not sell, rent, or trade your personal information to third parties.

6. Marketing Communications

With your permission, we may send you emails about:

New arrivals
Special offers
Promotions
Fashion updates

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email.

7. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your personal data
Opt out of marketing communications

To make a request, please contact us.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before providing personal information.